Shipping policy

At betono.shop, we strive to provide you with the best shopping experience and ensure timely delivery of your orders. Here's an overview of our shipping policy:

Production Time
Each product available in our store is meticulously handcrafted and made-to-order. The production time for our products is approximately 5-7 working days. Please note that this timeframe may vary depending on the complexity of the item and current order volume. We take pride in the attention to detail and craftsmanship that goes into every product, ensuring that you receive a high-quality piece.

Shipping Time
Once your order is produced and ready for shipment, the shipping time will vary based on the destination. We work with trusted shipping partners to deliver your package efficiently and securely. The estimated shipping time will be provided during the checkout process, and it is calculated based on the shipping method chosen and the location of the delivery address.

Tracking Your Order
To keep you informed about the progress of your shipment, we will provide you with a tracking number once your order has been dispatched. You can use this tracking number to monitor the status of your package and its estimated delivery date. Please note that tracking information may take some time to update, so we appreciate your patience in this regard.

International Shipping
We offer worldwide shipping to ensure that our products can reach customers globally. However, please be aware that international shipping times can vary significantly depending on the destination country's customs procedures and regulations. Any additional customs fees, taxes, or duties imposed by the recipient's country are the responsibility of the customer.

Order Confirmation and Updates
Once you place an order with us, you will receive an order confirmation email containing the details of your purchase. We will also keep you updated on the progress of your order, including production and shipping updates, through email notifications. If you have any questions or concerns regarding your order, our customer support team is always here to assist you.

Please note that unexpected delays may occasionally occur due to factors beyond our control, such as adverse weather conditions or disruptions in the shipping network. In such cases, we will do our best to keep you informed and resolve any issues promptly.

If you have any specific shipping inquiries or need assistance with your order, please feel free to contact info@betono.shop

We value your satisfaction and will make every effort to ensure a smooth and timely delivery of your order.

Thank you for choosing us. We appreciate your support and look forward to serving you.